Advisory Desk for Ordinary Citizens | JPSS, the information site of studying in Japan

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Living Guide for International Students in Japan

Advisory Desk

for Ordinary Citizens

Local Council Offices

There are counseling centers available for Japanese citizens in ward or city offices. Most of these centers recently established a desk for foreigners as well. There are some districts where there are international exchange activities or Japanese language lessons for foreigners. These counseling centers are not designed only for foreign students, if you wanted to ask students matters such as school university enrollment and such, private counseling centers might give you more appropriate advice. Please contact a ward or city office if you have any problem on administration or living conditions.

1) Information Map of Help Centers for Foreigners
Tokyo International Foundation disseminates lists of foreigners help centers in various languages in Tokyo. There are also lists of specialized help centers on Legislation & Status of Residence, Labor, Medical Treatment and other matters.
2) Tokyo Foreign Residents Advisory Center (Advice through telephone and advice given at office, free of charge)
Address: 3F, 1st Bldg., Tokyo Metropolitan Government Office, 2-8-1, Nishi-Shinjuku, Tokyo 163-8001 Transportation: Shinjuku Station
Detail: Problems relating medical care, legal matter and daily life. Full-time staff is available, consulting specialists such as lawyers or tax accountant are possible when it is necessary.
Languages and Opening Hours:
English: 03-5320-7744, (Mon.-Fri.) 9:30-17:00
Chinese: 03-5320-7766, (Tue. -Fri.) 9:30-17:00
Korean: 03-5320-7700, (Wed.) 9:30-17:00

3) Tokyo Legal Affairs Bureau, Civil Liberties Department (Human Rights Counseling Center for Foreigners) (Advice is given at the office only, free of charge.)
Address: 1-1-15 Kudanminami Chiyoda-ku, Tokyo, Japan
Detail: Commissioners for the Protection of Fundamental Human right give you advices on human rights problems. The office mostly deals with problems relating to status of residence or part-time jobs. Personal information is kept strictly confidential to protect human rights even in cases of illegal workings you would not be charged.
TEL: 03-5213-1372
Languages and Opening Hours:
Chinese: (Mon.) 13:30-16:00
English, German: (Tue, Thurs.) 13:30-16:00

The list of Human Rights Counseling Center for Foreigners in other cities.

Bar Association

There are JFBA(Japan Federation of Bar Association) counseling centers in each prefecture. There are some centers with interpreters for foreign visitors, but we advise you to go with a friend who understand Japanese well.

1) Local Bar Associations
2) Japan Federation of Bar Associations

Telephone Counseling

You may have worries living away from your home country. If you need a help do not hesitate to call any of the following numbers.

1) Tokyo English Life Line (Free of charge.)
TEL: 03-5774-0992
Daily 9am-4pm, 7 pm -11 pm

Life Line nationwide Phone numbers list (Japanese)
TEL: 03-3263-6165
2) Telephone information and advisory service
TEL: 03-3586-0110
(Mon.-Fri.) 10:00- 16:00
Advice in Japanese or English
Give advices on problems related to Japanese culture, custom, medical care, education, etc.


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